Terms of service

Terms and Conditions

Welcome to the official online store of TW MARCELLA SDN. BHD. These Terms and Conditions (“Terms”) apply to all visitors and users of our website (marcella.my). By accessing or using our website, you agree to be bound by these Terms.

1. General

TW MARCELLA SDN. BHD. reserves the right to modify, update, or remove any part of these Terms at its sole discretion without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised Terms.

2. Intellectual Property

All content on this website, including but not limited to images, designs, logos, text, videos, and icons, are the property of TW MARCELLA SDN. BHD. and are protected under applicable copyright and intellectual property laws.

3. Comments and Feedback

All comments submitted to marcella.my shall become the property of TW MARCELLA SDN. BHD. Users agree not to post content that infringes on the rights of third parties or includes unlawful, abusive, defamatory, or obscene materials. Users shall be solely responsible for the content of their submissions.

4. Product Information

While we strive for accuracy, the colors and appearance of products may vary depending on users’ display settings. All product images are for illustrative purposes only.

5. Newsletter Subscription

By subscribing to our newsletter, you consent to receiving promotional emails, updates, and marketing information from TW MARCELLA SDN. BHD.

6. Indemnification

You agree to indemnify, defend, and hold harmless TW MARCELLA SDN. BHD., its directors, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the site.

7. External Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content or practices of these sites. Accessing such sites is at your own risk.

8. Errors and Omissions

We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, or availability, without prior notice. If you are not satisfied with a purchase, please contact our customer service team for return procedures.

9. Termination

We may terminate or suspend your access to the site at any time, without prior notice, if we determine that you have violated these Terms.

10. Governing Law

These Terms and your use of this site shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.